Premium Organic Food Community

1. Service Agreement

By joining Food Trust Tribe, you agree to our community standards and service terms. Our platform connects members with verified organic food producers through a trusted community network.

2. Membership Responsibilities

Members agree to provide accurate information, respect community guidelines, and participate in good faith. We reserve the right to terminate memberships that violate our community standards.

3. Quality Guarantee

We stand behind the quality of all products sourced through our network. If you're not satisfied, contact us within 48 hours of delivery for a full refund or replacement.

4. Payment Terms

Payments are processed securely through our platform. Members are billed according to their chosen subscription plan with transparent pricing and no hidden fees.

5. Limitation of Liability

Food Trust Tribe acts as a connector between members and producers. While we verify our partners, members acknowledge that food consumption carries inherent risks.

6. Modifications

We may update these terms periodically. Members will be notified of significant changes via email and continued use constitutes acceptance of modified terms.

Information We Collect

We collect information you provide directly (name, contact details, preferences) and automatically (usage data, cookies) to improve our services and facilitate community connections.

How We Use Your Information

Your data helps us connect you with local producers, process orders, send updates about available products, and improve our platform. We never sell personal information to third parties.

Data Sharing

We share necessary information with our verified producer partners to fulfill orders. All partners agree to our data protection standards and confidentiality requirements.

Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your personal information.

Your Rights

You have the right to access, update, delete, or port your personal data. Contact our privacy team at [email protected] for any privacy-related requests.

Cookies

We use essential cookies for site functionality and optional cookies for analytics and personalization. You can manage cookie preferences through our cookie consent banner.

Contact Information

For privacy questions, contact us at [email protected] or write to: Food Trust Tribe LLC, 247 Sustainable Way, Portland, OR 97205.

Digital Millennium Copyright Act Compliance

Food Trust Tribe respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We respond promptly to valid copyright infringement notices.

Filing a DMCA Notice

If you believe content on our site infringes your copyright, please provide our designated agent with the following information:

• Your physical or electronic signature
• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our site
• Your contact information (address, phone, email)
• Statement of good faith belief that use is not authorized
• Statement that the notification is accurate and you're authorized to act

Designated DMCA Agent

DMCA Agent: Legal Department
Email: [email protected]
Address: Food Trust Tribe LLC, 247 Sustainable Way, Portland, OR 97205

Counter-Notification Process

If you believe your content was wrongly removed, you may file a counter-notification including your contact information, identification of removed content, and a statement under penalty of perjury that removal was a mistake.

Repeat Infringer Policy

We maintain a policy of terminating accounts of users who are repeat copyright infringers in appropriate circumstances.

General Data Protection Regulation Compliance

Food Trust Tribe is committed to protecting your privacy and complying with GDPR requirements for all users, regardless of location.

Legal Basis for Processing

We process personal data based on:

• Consent: For marketing communications and optional services
• Contract: To fulfill membership services and orders
• Legitimate Interest: For service improvement and fraud prevention
• Legal Obligation: For compliance with applicable laws

Your GDPR Rights

• Right of Access: Obtain confirmation and copies of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our privacy policy or as required by law. Account data is deleted within 30 days of account closure.

International Transfers

If we transfer data outside the EU, we ensure adequate protection through standard contractual clauses or other approved mechanisms.

Contact Our Data Protection Officer

Email: [email protected]
Address: Data Protection Officer, Food Trust Tribe LLC, 247 Sustainable Way, Portland, OR 97205

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe your rights have been violated.